Port Agency Solutions with Reliable, 24/7 Local Expertise

Our Ship Agency Division provides full-scope port representation and vessel attendance with unmatched responsiveness and operational accuracy.

We serve as the vessel’s local authority interface, ensuring that every port call is executed smoothly, safely, and efficiently.

Full Port Agency Coverage

Pre-Arrival Coordination

We prepare all port-related arrangements in advance, ensuring smooth port entry:

  • Pre-arrival documentation
  • Port/terminal booking & berth nomination
  • Cost estimates (proforma disbursement accounts)
  • Local regulation compliance guidance

Arrival & Port Call Management

Upon arrival, our teams supervise:

  • Inward clearance
  • Pilotage & towage arrangements
  • Berthing operations
  • Coordination with customs, immigration & PSC
  • Communication with port authorities

We maintain a 24/7 communication structure to ensure all stakeholders stay informed.

Operational Supervision

During cargo operations, Orbis monitors:

  • Loading/discharge progress
  • Stevedore performance
  • Equipment availability
  • Operational delays & solutions
  • Terminal safety requirements

Crew & Technical Services

We arrange:

  • Crew changes & visas
  • Medical assistance
  • Transportation, hotels & logistics
  • Delivery of spares, stores, fresh water & provisions
  • Ship repair coordination
  • Bunker supply & lubricants

Post-Departure Support

After sailing, we provide:

  • Final disbursement account
  • Port call reports
  • Documentation closure
  • Follow-up support for any claims or issues

Emergency Agency Assistance

We offer rapid-response support in cases of:

  • Mechanical failure
  • Cargo disputes
  • Grounding / collision incidents
  • Detentions & PSC interventions
  • Medical emergencies

Agency Philosophy

Orbis Ltd. delivers agency services that reflect:

  • Speed and efficiency
  • Local expertise supported by global standards
  • Transparent cost structures
  • 24/7 operational availability

Our ship agency department protects your time, your vessel, and your commercial interests at every stage of the port call.